Frequently Asked Questions (FAQs)

Which insurances do you accept?

Do you participate in any Employee Assistance Programs (EAPs)?

Which insurances do you accept?

Private Providers: Aetna, Blue Cross Blue Shield (BCBS), Cigna, Tricare East, and United Health Care (UHC)

Medicaid Providers: BCBS Blue Choice, SC Healthy Connections, & Select Health

Do you accept Medicare?

Do you participate in any Employee Assistance Programs (EAPs)?

Which insurances do you accept?

No, we are not licensed to accept any Medicare plans.

Do you participate in any Employee Assistance Programs (EAPs)?

Do you participate in any Employee Assistance Programs (EAPs)?

I am a new client or want to refer a new client - what is my first step?

We are able to accept United Healthcare (UHC) EAP, when the patient has their pre-authorization code.

I am a new client or want to refer a new client - what is my first step?

I am a new client or want to refer a new client - what is my first step?

I am a new client or want to refer a new client - what is my first step?

request appointment

Do you offer telehealth?

I am a new client or want to refer a new client - what is my first step?

Do you offer telehealth?

Yes, at the counselor's discretion.

If you are interested in telehealth, please note that on your appointment request form.

Where are you located?

I am a new client or want to refer a new client - what is my first step?

Do you offer telehealth?

We are located less than five miles from downtown Greenville, SC.

Upon scheduling, you will be provided with an exact address of your counselor.

What are your business hours?

Can you write excuse notes for school or work?

What are your business hours?

~By appointment only~

MON-THURS:

First appointment: 11:00 a.m.

Last appointment: 6:00 p.m.

FRI: Assessments only

SAT & SUN: CLOSED

What are your fees?

Can you write excuse notes for school or work?

What are your business hours?

Can you write excuse notes for school or work?

Can you write excuse notes for school or work?

Can you write excuse notes for school or work?

Yes. Our notes are written for the time frame that you attended therapy and are emailed to you after your therapy appointment

(same day).

How can I contact UCA?

How can I contact UCA?

Can you write excuse notes for school or work?

Office: (864) 412 - 7816

Fax: (888) 600-7749